Training & Competency Gaps
OIG exclusion verification not documented
Excluded individuals may go undetected in the staff file.
Why it matters for agencies
Home health agencies need clear evidence that caregivers are ready before they work with patients. When this issue is missed, office teams may spend time reconstructing records during audits, payer reviews, or internal quality checks.
How to prevent it
Create a required checklist for each caregiver role, collect evidence before the first assignment, review documents before expiration, and keep the status visible to schedulers and managers.
How HiCareGiver helps
Checklist evidence for exclusion checks helps agencies replace spreadsheets and paper files with a compliance workflow built for care agencies.